Case Study  ·  LEVEL

A distant third, closing on the top two.

LEVEL ran a real-world study on Sleep Protab, then moved the results into five channels. Sales rose 51% over the four months that followed.

+51% Sleep Protab sales Feb – Jun 2026
+12 pts Returning customer rate 41% → 53%, first 60 days
3rd Catalog position held From a distant third to rivaling the top two
All figures reported by LEVEL
The Problem

Most research never leaves the report.

A brand commissions a study, reads the findings once, and files them. The research is sound. The return is zero.

LEVEL took the opposite approach. Their positioning is built on leading with science, in a category the standard research playbook doesn't reach. When the sleep study results landed, they moved them into five channels.

Here is what happened to the product.

The Evidence

The four months after the first email.

LEVEL's first marketing email carrying the study results went out in February. Over the four months that followed, Sleep Protab sales rose 51%.

+51%
Sleep Protab sales, Feb – Jun 2026

When asked how much of that growth traced to promoting the study results, LEVEL's Jamie Feaster answered:

“We attribute much of the growth to the study and the activation around it.”

Head of E-commerce / DTC
The Playbook

Five channels. One dataset. Four months.

Where LEVEL put the results.

01
Homepage

A dedicated sleep study section on the homepage, carrying the headline results and a link through to the full findings.

See the live homepage
02
Product page

A “Proven sleep support” section on the Sleep Protab product page carrying three headline results, with a link through to the full findings.

See the live product page
03
Printed package inserts

A printed flyer in outbound shipments, putting the findings in the box alongside the product.

04
Email

Per LEVEL, the newsletters carrying the sleep study results were among the best performing of all time. The results announcement drew a 60% open rate and became their highest-converting email to orders.

05
Wire release

A PR Newswire release announcing the study results.

No new website. No rebrand. The data went where customers already were.

The Result

What moved underneath the top line.

The headline is the 51%. The second number is who was buying.

Existing customers came back. The returning-customer rate for Sleep Protab purchasers rose from 41% to 53% in the first 60 days after release.

41% → 53%
Returning customer rate, first 60 days — a 12-point jump

“MoreBetter has made it easier for us to lean into our strategy to lead with science. Our customers are discerning and our category is starved for data. Having real world data helps us establish trust more quickly and grow our category.”

Head of E-commerce / DTC
The Study

What we ran.

Validated instruments, a within-participant baseline, and daily self-report. Run remotely, on a product a traditional trial would never reach.

Design
Remote, decentralized real-world study
Enrolled
206 participants
Analyzed
157 participants
Protocol
7-day baseline, then 21 days of product use
Instruments
PROMIS Sleep Disturbance Short Form 8b  ·  WHO-5 Well-Being Index
Delivered
January 2026
The Takeaway

The study produced the data. The activation produced the result.

A category starved for evidence rewards the brand that brings some. But only if the brand puts it where customers already are. LEVEL ran one dataset through five channels for four months and moved a distant third into contention with their bestsellers.

“The real world study data has unlocked powerful new messaging and instilled even deeper confidence in the efficacy of our products.”

Head of E-commerce / DTC

The report is the beginning of the work, not the end of it.

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We run real-world studies for products the standard playbook can't reach — and we help you put the results to work.

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